@article{Makomere_Ng’ang’a_2018, title={The Effect of Conscientiousness Trait on Customer Loyalty in Selected Hotels within Nairobi City, Kenya}, volume={3}, url={https://afritvet.org/index.php/Afritvet/article/view/68}, number={1}, journal={Africa Journal of Technical and Vocational Education and Training}, author={Makomere, Julie and Ng’ang’a, Wambui}, year={2018}, month={Jun.}, pages={160-172} }