Effects of Information System Managerial and Technical skills on Strategic Information System Implementation at Africa International University
Abstract
Strategic information systems (SIS) are information systems developed in response to corporate business initiative. They give competitive advantage to the organization. The strategic information systems assist business organizations in strategic planning, management control, operational control, and transaction processing for effective and efficient service delivery. An organization that has fully automated its operations and services is able to efficiently meet its clientele’s needs as compared to the institution, whose operations are manual or partially automated. Currently at Africa International University (AIU) some of the departmental functions are partially automated while others are still manual. The system is characterized by repetitive processes, minimal collaboration among isolated departmental functions, reduced productivity because of redundant processes, and little standardization as each department operates separately. The objective of the study was to find out effects of the implementation to the information system, managerial and technical skills on strategic information system at AIU. The study adopted descriptive research design using a target population of 1034 staff, students and faculty members who were computer users. Sampling design was stratified random sampling using coefficient of variation formulae, which gave a sample size of 136. A pilot study was conducted on three members of AIU to determine the reliability of the questionnaire, and data was collected using online survey software, which was send to the respondents through their emails. Correlation analysis, analysis of variance, coefficient of determination and regression analysis was conducted to determine the relationship of the variables with the help of Statistical Package for Social Sciences (SPSS). The findings indicated that information system managerial and technical skills were positive with a P- value of (0.000) which indicated a statistical significant relationship with strategic information system implementation. The study recommended improvement on the information system managerial and technical skills for successful implementation of strategic information system, especially both enterprise resource planning and knowledge management system in order for AIU to achieve a competitive advantage over its competitors
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